‘Luxury For The Curious’ Gives Independents Price Advantage

After 10 years working in revenue management for IHG, Jon Murphy joined the independent Abbey Hotel Bath as Director of Revenue in 2015.

We caught up with him to find out about transitioning over from a big brand to an independent hotel set up, the challenges of operating three very different properties in a highly competitive market, and the value of selling an emotional experience.

from Pocket
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