An experienced e-commerce and revenue management professional, Markus Veikkolainen, Revenue and Distribution Manager for Primehotels in Finland, has worked in hotel sales and online travel for international chains, local chains, independent hotels, self-service hotels, B&Bs, apartments and more.

I caught up with him to talk about managing a unique local portfolio and how it differs from working at Expedia, the launch of the Prime Guest loyalty program, and waiting to see if their flagship property – the Hotel Katajanokka, a converted prison in Helsinki – will win a World Travel Award at the end of this a month.

Read the full interview on the Duetto site.